Certified Travel Associate (CTA)
The Certified Travel Associate (CTA) program teaches
front line travel professionals how to close more sales, improve
efficiency, expand geography knowledge and fine-tune customer service
skills, all while earning widely recognized industry credentials.
The CTA program offers flexible enrollment options allowing candidates to customize the program to meet their individual needs.
The CTA program offers flexible enrollment options allowing candidates to customize the program to meet their individual needs.
NEW for 2012! Our affordable 12-Month Payment Plan gives you the opportunity to earn your CTA for as little as $24.58/month for 12 months. Click here to register and start your journey to the CTA!
The CTA curriculum covers a total of 12 courses. Eight of these are called “Core” courses and are common to every CTA candidate:
Business Writing Skills, Customer-Focused Selling, Customer Service,
Interpersonal Communication, Professionalism at Work, Selling Special
Interest Travel, Touring the World and Understanding Customer Needs.
The remaining 4 courses are “Elective” courses. This is the way candidates can customize their study to follow their own interests or to best fit into their office’s culture. Candidates choose their electives during the registration process.
The remaining 4 courses are “Elective” courses. This is the way candidates can customize their study to follow their own interests or to best fit into their office’s culture. Candidates choose their electives during the registration process.
NOTE: After you make your purchase, you will receive an email asking for you to select your four electives. Once that has been received, we will be shipping your materials. Due to the large size of the files, CTA materials purchased in PDF Format will be sent on a disc via regular mail. CTA materials purchased in Print Format will be shipped via UPS ground service.
Cancellations/Refunds: Candidates
wishing to withdraw are entitled to a full refund less a $50
administrative fee provided they send their original study materials in
saleable condition along with a written request for withdrawal within 30
days of their enrollment. After 30 days, no refunds will be given. NOTE: Programs sent in via download are non-refundable.
